| customer
service |
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To
contact an Aroma Beautiful representative please contact us via email
at info@aromabeautiful.com
or call us toll free at 1-866-630-9845.
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| free gift wrap
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We
offer complimentary gift-wrap at your request. For gifts, we
will be happy to enclose a card with your personal message.
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| placing
an order |
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Aroma Beautiful offers several ways in which to place an order. You
can order online using our on-line secure order form, you can print
your order form and mail it to us you can call a customer service representative
toll free at
1-866-630-9845. Our mailing address is Aroma Beautiful, 15 Carnforth
Road, London, Ontario N6G 4R2.
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payment methods |
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We
accept VISA or MasterCard credit cards. To pay by money order please
print your order form and mail it to Aroma Beautiful, 988 Aldersbrook
Road, London, Ontario Canada N6G 4N5. Money orders must be made out
to Aroma Beautiful.
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privacy policy |
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Aroma Beautiful
has a strict policy of keeping customer information confidential. We
Promise you and Guarantee that your information will not be sold or shared with anyone outside of
the company. Your information only stays with us. When you
purchase from AromaBeautiful.com or sign up for any of our contests
or promotions, you can be sure that your personal information is
ABSOLUTELY safe with us. |
security |
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Aroma
Beautiful
is committed to protecting you privacy. We use a secure server so
your personal information is encrypted for safety. |
shipping |
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We
ALWAYS strive to process and ship your order as quickly as
possible. Aroma Beautiful
ships all parcels via Canada Express Post. All parcels should arrive
within 10 business days of shipping. To arrange priority courier or
for overseas shipping rates please notify
us via email at info@aromabeautiful.com
or call a customer service representative at 1-866-630-9845. |
return policy |
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We
offer a 90 day money-back guarantee on all of our products
(excluding essential oils and essential oil blends) providing authorization by telephone or email
is within 30 days of purchase. Shipping and handling costs are not
subject to refund unless the return is due to our error. Refunds will
be made promptly and courteously and we will notify you via email
once it is processed.
Within the
first 90 Days in your possession, you may return your item for any
reason. You need to contact us as soon as possible regarding
the reason for return. We will try to resolve any issues you
may have. If that is not possible you can send your item back
for a refund.
In order to
receive a refund, we must receive your item in PERFECT condition,
including any instruction booklets. So please take care in
ensuring that your item is in the same (or similar) protective
packaging materials that they came in. If there is any damage
in shipping, we cannot give you a refund and you will have to
contact your shipper to put in a claim. You must pay your own
shipping charges when returning an item. Your refund will be
made once we receive your item (in perfect condition.
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legal disclaimer |
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Aroma
Beautiful is providing this site and its written contents on an
"as is" basis and makes no representations or warranties
of any kind, express or implied, with respect to this site or its
contents. Aroma Beautiful disclaims all such representations and
warranties, including for example warranties of merchantability and
fitness for a particular purpose. Aroma Beautiful does not represent
or warrant that the information accessible on this site is accurate,
complete or current. Any statements about products and health
conditions have not been evaluated by the U.S. Food and Drug
Administration. The information on this site is general in nature
and is not intended to substitute the advice provided by your own
physician or other healthcare professional and is not intended to
diagnose, treat, cure or prevent any condition or disease. Users are
therefore reminded to seek professional advice in relation to using
any of our products. In addition, please read all product packaging
carefully. The user takes full responsibility for what you do with
the information furnished by this website and any resulting outcomes
from your actions.
Under no circumstances,
including, but not limited to negligence, shall Aroma Beautiful and
any of its directors, employees, heirs or other representatives be
liable for damages arising out of or in connection with the use of
this site. This is a comprehensive limitation of liability that
applies to all damages of any kind, including (without limitation)
compensatory, direct, indirect or consequential damages, loss of
data, income or profit, loss of or damage to property and claims of
third parties. Aroma Beautiful's liability to you shall in no event
exceed the amount of the products in dispute. You should always
speak with your health care practitioner before using any of our
products. When
you access a link outside of Aroma Beautiful understand that it is
independent of Aroma Beautiful and that Aroma Beautiful has no
responsibility or liability for the independent policies or actions
of these outside websites and is not responsible for the privacy
practices or the content of these websites. We have provided
links to outside websites for your convenience only and you use them
at your own risk. Aroma Beautiful is not liable to any party
for any direct, indirect, special or other consequential damages for
any use of this website, or on any other hyperlinked website
including and without limitation, any lost profits, business
interruption, loss of programs or information handling system or
otherwise, even if we are expressly advised of the possibility
of such damages.
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